Emergency number 911 to replace Patrol 117

Emergency number 911 will soon be the  as the nationwide emergency number

President Rodrigo Duterte has issued an Executive Order No. 56 , enabling 911 s the new hotline replacing the 15-year-old  emergency hotline network Patrol 117.

According to the President the EO aims to “conform with international standards on emergency numbers for public telecommunication networks.”

An Emergency 911 National Hotline Public Safety Answering Center will be established under this EO, which will be under the management of the Department of the Interior and Local Government (DILG).

The DILG secretary will head the Emergency 911 Commission that will  be the policy-making body and overseer of the Emergency 911 national program. The commission is tasked to create the rules and regulations within 60 days to pave the way for activation of the emergency number.

Each local government units will create their own  local 911 centers within their area of jurisdiction utilizing their own budget. However, a national call center will supervise these local call centers.

National telcos will also be ordered to ensure uninterrupted connectivity and integration of all calls made by their subscribers to the 911 hotline.

Primary responders to 911 emergency calls will be Bureau of Fire Protection and Philippine National Police officers .

Major support service responders, meanwhile, shall be composed of the departments of public works, health, and transportation, the Armed Forces of the Philippines, National Bureau of Investigation, Bureau of Immigration, Philippine Coast Guard, Philippine Drug Enforcement Agency, Metropolitan Manila Development Authority, local government units, and accredited non-government organizations, hospitals, medical institutions and facilities.

All fraudulent, hoax, or prank reports shall be dealt with in accordance with existing and applicable laws, rules, and regulations and the implementing rules and regulations of this order,” the EO also stated.




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